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92%

CUSTOMER SATISFACTION

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    “Mint are always flexible with quick installations to ensure we are up and running smoothly and efficiently. Their interactions with our customers / tenants have always been professional and friendly. Since taking over on 3 of my sites I have seen an instant improvement in service and had positive feedback from My Tenants.”


    James Murphy, Assistant Centre Manager
    Workspace Group

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    “Thanks a lot for all your help. We have received a very good service and a fantastic deal.

    We would recommend anyone to use Mint.”


    Stacie Wright
    Julie Twist Properties Ltd

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    “We have been using Mint for over 5 years now at numerous sites across London. During that time they have consistently delivered a first class service with excellent response to any changes or demands that our business has required.
    The Mint team really do demonstrate a genuine desire for client satisfaction”


    Simon Williams, Operations Director
    Teamwork UK

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    “Technicians are very reliable, efficient and trustworthy in and around our client’s premises. In our experience, Mint are well presented and helpful, health and safety issues are addresses appropriately, and standards consistently high.
    We would thoroughly recommend them “


    Kelly Bell, Office Manager
    ECMS

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SUBCONTRACT
WASHROOM SERVICES

Need a hygiene company subcontractor for your customers?

Are you a Managing Agent, Facilities Manager or Cleaning Company?

Are you responsible for the provision of sanitary bins and washroom services at your client premises?

Washroom services forms a small part of your activities, but need their own specialist resources.  Get rid of the headache by subcontracting washroom services to Mint Hygiene, a specialist hygiene company.  Give your customers the best possible service, reduce your own workload and focus your resources on your core activities.

Our team works seamlessly with yours, and deliver our hygiene company services through a Service Agreement tailored around your customer's usage at each location.  Under these agreements we undertake to:

  • ensure value for money by sourcing the right washroom products and waste services for the site
  • our frontline staff will observe usage and provide specialist advice
  • ensure the frequency of service is cost effective for you
  • Safe Contractor approved supplier
  • ISO9001 and ISO14001 accredited
  • deliver a service that gets the most out of your washroom and waste budget
  • provide security peace of mind - our technicians are Criminal Record Bureau checked (no agency / temp workers)
  • select equipment that fits each buildings image and interior design
  • install all equipment professionally, so the quality of finish is excellent
  • provide ongoing discreet service and maintenance
  • replenish refills at an agreed frequency
  • if unit fails, repair or replace
  • provide sanitary waste disposal that is fully compliant with UK legislation
  • when requested, provide reliable waste collection services under one umbrella (general, recycling, clinical, or confidential)

We are a hygiene company that tailors washroom services delivery to suit your Customers needs.  We can also advise you on energy saving, eco-friendly smart systems and much else.  We can consult with you to specify the best cost effective solution for each locations' needs, and what is most suitable for a particular building.  We can tell you what washroom products are better to get on rental and which makes sense to buy outright.

We put you and your Customers at the heart of our operations.  There is a dedicated customer service helpdesk for fast response (with 60% one call resolution) and free 48 hour call-out when equipment fails.  E-billing and E-credit card for your convenience, and your own dedicated Manager to look after your ongoing needs.

Our contract retention rate is 91%, and a recent survey showed that 92% of our customers would recommend us as a service provider.

OTHER MARKET EXPERTISE

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looking for a fresh approach to your hygiene matters?get in touch