"We switched to Mint because we were dissatisfied with our existing provider and have been very pleased to have made the move in 2011. The work is always carried out with discreet efficiency and to a high standard…
I would happily recommend Mint to other organisations requiring the services they provide.”
CLERK OF WORKS – THE HALL SCHOOL
“Your company has been flexible and understanding in regard to our changing requirements. The level of service that we have received has been exemplary, prompt, consistently professional and friendly”
Lisa Marr Hippodrome Casino
“We are extremely happy with the service we have been receiving from Mint for the past few years; right from the technicians up to our dedicated relationship manager.
Highly recommended for being competitive and providing great customer service.”
Your business is a public place with lots of visitors throughout year. Your public washrooms are an essential part of your guests experience and need to show you in the best light.
Mint provides sanitary waste services for hotels, restaurants, bars, private clubs and casinos. In total, we provide sanitary waste services to over 100 hospitality businesses across the UK, notable customers are the Holiday Inn, St Pancras Renaissance Hotel, Hakkasan Restaurant, Army and Navy Club and Hippodrome Casino.
Sanitary waste is a background service which can let you down when things go wrong. We take the headache away by looking after this for you.
For a modest monthly fee and no upfront equipment purchase costs we undertake to:
deliver a service that gets the most out of your washroom products and waste budget
ensure value for money by sourcing the right washroom products and waste services for you
frontline staff will observe usage and provide specialist advice
ensure the frequency of service is cost effective for you
be flexible around servicing times, for example, outside of opening times
provide security peace of mind - our technicians are Criminal Record Bureau checked (no agency / temp workers)
not over sell to you
select the right equipment that fits your establishment's image and interior design
install all washroom products professionally, so the quality of finish is excellent
provide ongoing discreet service and maintenance
replenish refills at an agreed frequency
if unit fails, repair or replace
provide sanitary waste disposal that is fully compliant with UK legislation
when requested, provide reliable waste collection services under one umbrella (general, clinical, confidential or recycling)
Your sanitary waste and washroom services can be tailored to suit your needs. We can advise you on energy saving, eco-friendly smart systems and much else. We will consult with you to specify the best cost effective solution for your needs, including what products to get on rental and which makes sense to buy outright.
We put you, the Customer, at the heart of our operations. There is a dedicated customer service helpdesk for fast response (with 60% one call resolution) and free 48 hour call-out when equipment fails. E-billing and E-credit card for your convenience, and your own dedicated Manager to look after your ongoing needs.
Our contract retention rate is 91%, and a recent survey showed that 92% of our customers would recommend us as a service provider.